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security key

jafjaf1
Joining in

I need some help recovering my security key.  ive got the credit agreement but cant find the key. Been phoning o2 and virgin all morning to no avail. Can anyone help please?

2 REPLIES 2

Ilyas_Y
Forum Team
Forum Team

Hey @jafjaf1 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

I'm sorry to hear about the issues with the security key. 😢
I will assist you on this and get this resolved.

I will send a private message. 🧾

Kind regards.

Ilyas_Y
Forum Team

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hi IIyas have you had a response regarding the secure key etc .if so could you let me know the out comeplease