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hmselk
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replacement sim

My son has been repeatedly receiving texts saying he needs to replace his sim card with a new one he should have received but no new sim card has arrived. Both he and I have repeatedly tried to contact you but never managed to find anyone to talk to. How do I get the new sim card that's needed?

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Steven_L
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Re: replacement sim

Hey and welcome to the community hmselk

 

Sorry that it can't be in better circumstances than you join us.

 

Have you received your replacement sim card or been able to speak to the team to arrange a new one be sent out ?

 

I would be more than happy to help you out, if you haven't been able to get any assistance or your new sim card.

 

Regards

Steven_L

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