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Joining in
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registering mobile problem

Hello,

I am having difficulty registering my pay as you go virgin phone for online top up. I've had the phone for many years. 

Many thanks, Paul

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Forum Team
Forum Team
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Re: registering mobile problem

Hi have you tried virgin mobile help site?

https://www.virginmedia.com/help/mobile

Regards

Rich


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Very Insightful Person
Very Insightful Person
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Re: registering mobile problem

This seems to be happening a lot to older PAYG. 

Not sure what to suggest with support being what it is at the moment.

Hope you can get it sorted

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