on 21-10-2022 09:38
I moved my mobile service from vodafone. After than many others im getting the "sim card refreshing" message and loss of service. I have reset the phone, reset access point and most the other fixes on the forum this is not help. asked me mobile number mant times. I attached screen shot Please fix this for me
on 21-10-2022 10:04
Hi bety,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue with your Mobile.
Can you confirm, what happens when you enter your Mobile number and click continue?
^Martin
on 24-10-2022 08:58
Hi,
Unfortunately same message coming often.
on 24-10-2022 09:21
Hi Bety, I am so sorry that this is still an issue for you. When you press the Skip option what happens? Are you able to send us a screen shot? ^CW