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refreshing sim card message

Joining in

 I moved my mobile service from vodafone. After than many others im getting the "sim card refreshing" message and loss of service. I have reset the phone, reset access point and most the other fixes on the forum this is not help. asked me mobile number mant times. I attached screen shot Please fix this for me

  • Screenshot_20221021-092736_Messages.jpg


Forum Team
Forum Team

Hi bety,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue with your Mobile.

Can you confirm, what happens when you enter your Mobile number and click continue?



Unfortunately same message coming often.

Hi Bety, I am so sorry that this is still an issue for you. When you press the Skip option what happens? Are you able to send us a screen shot? ^CW