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Bertie217
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recently moved to Virgin Mobile and can't receive calls and texts from EE

I was on EE and recently moved to Virgin, since porting my number I am unable to receive calls or texts from the EE network, quite a few friends were interested in the deal I got from Virgin but are reluctant to move networks because of this Issue.

Looking through the forums this seems to be a common problem which I'm surprised Virgin haven't rectified.

I would be very grateful for any help or advise because a lot of my family are with EE and are unable to call or text me, thanks goodness for WhatsApp.

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Paul_DN
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Re: recently moved to Virgin Mobile and can't receive calls and texts from EE

Hi Bertie217,

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are having issues with your phone since porting over to us and unable to receive calls from family member on EE.

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 


Regards

 

Paul.
 

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