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Simbere
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received phone and watch i didnt order

today I received an apple 11 phone and iwatch that I didnt order.

I'm not even with Virgin but all my details are correct. No dd set up on my account and can't get through to anyone to sort it out.

Please can someone advise how to get in contact with them.

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Corey_C
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Re: received phone and watch i didnt order

Hi Simbere,

 

Thanks for your post and for reaching out to the Community Forums, sorry to hear this has occurred. have you been able to get this sorted since your post? If not, I've also sent you a PM to get the account details.

 

Cheers,

Corey C

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dannylau
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Re: received phone and watch i didnt order

You may get someone knock at your door claiming it was delivered by mistake, do not give it to them as you have signed for the delivery, it's part of a con where they collect the phone and have all the hasstle

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Corey_C
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Re: received phone and watch i didnt order

Thanks for the info dannylau, I've sent the OP a private message and we'll be able to investigate further.

 

Cheers,

Corey C

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