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douglasmelvin
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"you have dialed an incorrect number"

My phone is repeatedly saying "you have dialed an incorrect number", this has just recently happened, it was ok before. Does anyone know how to get this fixed? I have tried quite a few things without success. It is only happening with one mobile number. Virgin account.

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Paul_DN
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Re: "you have dialed an incorrect number"

Hi douglasmelvin,

 

Thank you for reaching out to us in our community and welcome, I am sorry to hear you are having problems trying to call another mobile number, are you able to call any other mobile numbers without any issues?

 

Have you changed your phone or sim recently or has the person you are trying to call?

 

Have you spoken to the person you are trying to call to make sure they haven't blacked your number accidentally?

 

Regards

 

Paul.

 

 

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JohAJ
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Re: "you have dialed an incorrect number"

Did you have this fixed? I have had ther same problem for ages and no one has come up with a solution.
J
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