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KhadijahAG
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"Not registered on network"

Hello, 

For three days now, I have been unable to make or receive any calls, send/receive texts or use my mobile data. Each time I go to use my phone I get the message: not registered on network and my phone keeps coming up with the automatic message: refreshing SIM. Please may someone help? I am living alone in a new place and am unable to go out anywhere as I am terrified I will get lost and will be unable to call for help. 

I am desperate for a response. Thank you

Khadijah

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KhadijahAG
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Which mobile network is best for Weston Super Mare?

Hello, 

I have been having issues with connecting to VM network completely in North Somerset. Please may someone advise which are the best networks to join instead?

BW, 

Khadijah

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Katie_WT
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Re: "Not registered on network"

Hi there @KhadijahAG

 

Welcome to our Community and for your first post - sorry that you're having some issues with your mobile services currently. We have also located your duplicate post and merged them into one thread  to avoid further duplication and any confusion. 

 

I have been able to locate your account from your forum information and can see that you have since contacted us about the issue. 

 

If there is anything we can assist you with here, please do not hesitate to get back in touch

 

Cheers

Katie - Forum Team


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