Virgin Media Community

[jas007]

Hi,

I don't know what has happened. I requested my pac code a couple of days ago and I have a new contract with another provider, however, I did not provide my exisiting phone number nor pac code so I know that's not an issue.

I've logged into my account and my contract is still showing for the 26th Feb. I made a call this morning on my phone but after looking a couple of hours ago, I've been unable to make calls and I've restarted my phoned, taken the SIM card out and placed it back in....

Is the network down?

Thanks,

Jas

[enlli]

This will say if there is a network problem. 

https://coverage.ee.co.uk/coverage/ee

Remember to check I have a problem button 

[jas007]

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@enlli wrote:

This will say if there is a network problem. 

https://coverage.ee.co.uk/coverage/ee

Remember to check I have a problem button 

---

Hi, no problem in my area and I've tried the SIM on another phone and it's the same issue.

The SIM card is 100% fine, it worked this morning...

Thanks

[jas007]

...ordered a new SIM card, thank goodness I'm leaving Virgin