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soupdragon123
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proof of useage

hello, i have been asked by my insurance company to provide proof of useage for my imei numbered phone, virgin say they cannot provide, but they will accept an email from virgin saying they cannot provide this.Can someone at virgin arrange that please?

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soupdragon123
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Re: proof of useage

oh its not brought from virgin

 

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Corey_C
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Re: proof of useage

Hi soupdragon123,

 

Thanks for your post and welcome to the community forums. Unfortunately, if the handset was not purchased for us there would proof we can provide beyond your monthly bills which will show that you have been using our service. You can get your detailed billing and usage online here 

 

Cheers,

Corey C

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