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Anonymous
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problems ordering/activating travel pass

Canadian subscriber snowbirding in U.S. using travel pass on two registered phones. At end of each month must buy two new travel passes but, EVERY time we do this -either through talking to a rep or trying to do so through on-line account we keep experiencing "sorry, your travel pass change didn't go through" VERY frustrating. 

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Alex_RM
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Re: problems ordering/activating travel pass

Hi bstark,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear you're having some issues with your mobile, this forum is for UK mobile subscribers only, you would need to contact Virgin Mobile Canada directly 🙂

 

Alex_Rm

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