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poor mobile service

i have been with VM broadband since Blue Yonder days and admit their TV, broadband is fantastic. However i have had the top package with additional boxes for over a year and they gace me a free sim card with unlimited date. i decided to use this recently once my O2 deal had expired.

i was amazed at the really poor service, i struggle to get online constantly. Even wifi spots i used to be able to access i am now unable to do so. 

i have 3 other phone contracts with O2 - my wife and children. So swapped the sims. all had the same issues - all different phones too. i put the O2 back in my phone and no issues. 

it is solely with VM, why is the data service so poor? 

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