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photo charges

Unsure why I am being charged for photo/picture messages, any advice?

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Re: photo charges

Photo Messages are 50p on Virgin. With the exception of Voxi and ID Mobile all networks charge.

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Re: photo charges

Than you for your quick response. I thought photo messages were free to post from WhatsAp/Facebook .
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Re: photo charges

Right. Photo Messages normaĺy refers to stuff sent by MMS

If you send a picture from WhatsApp to someone else on WhatsApp that should come out of your data allowance Same for FB

 

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Re: photo charges

Just to clarify a bit more 😉

Sending pictures via WhatsApp or Facebook would normally use your data allowance - but with Virgin, they are completely data free to send and receive.

If you have Picture Message charges on your bill, this means your reqular texting app on your phone is converting long texts (SMS) into Picture Messages (MMS) before sending the text.  Other things can trigger this also, like adding a few emojis, group texting and adding a picture.

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