on 21-10-2022 01:11
I have lost my virgin mobile phone, also I have forgotten my mobile account password, so i can't log in too my account because to reset the password I need the code which has been sent to my mobile wihich is lost. anyone any ideas to help
thanks
on 21-10-2022 09:27
Hi smswan,
Thank you for reaching out to us here on the Community.
I am very sorry to hear you have lost your phone, we know this must be very upsetting.
I would be happy to assist you further with but I will need to take a few details via private message.
I will pop this over to the purple envelope on the top right of this page now.
Speak soon,