phone

[smswan]

I have lost my virgin mobile phone, also I have forgotten my mobile account password, so i can't log in too my account because to reset the password I need the code which has been sent to my mobile wihich is lost. anyone any ideas to help

thanks

[Natalie_L]

Hi smswan, 

Thank you for reaching out to us here on the Community. 

I am very sorry to hear you have lost your phone, we know this must be very upsetting. 

I would be happy to assist you further with but I will need to take a few details via private message. 

I will pop this over to the purple envelope on the top right of this page now. 

Speak soon,