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parked order

I placed a first time order for a iPhone 7 for my daughter yesterday and got the Parked Order message.  Since then I have been trying to find out what is happening or how to progress the order but no one can tell me what's happening or where the order is.

Can someone help as Customer Services on text and phone have not helped at all.

Regards

Rachel Loom 

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Re: parked order

Hello raeloom, 

Welcome to our community forum page, it's great to have you on board. 

I'm sorry that your mobile order has been parked and I have now sent you a private message so we can get this checked out right away. 

You can access your private messages by clicking on the purple envelope located on the top right hand side of your screen. 

 

Regards, 


Dean C

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