Virgin Media Community

[Lottieh]

Recently changed my bundle which now includes an oopmh sim. Installation was two weeks ago and I have yet to receive the sim.  How long does it usually take for this to arrive? Thanks

[Martin_N]

Hi Lottieh,

Thank you for your post and welcome to the community. 

I'm very sorry you haven't had the SIM card yet. I can certainly appreciate your frustration. 

I have been able to locate your account and do wish to assist with this. 

What I will do is private message you so we can look into this. 

^Martin