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crasher69
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old sim

My father ix elderly and  has had his phone 5 years but thinks hes been with virgin longer..i have just got him a ne hpone but the old sim wont  work in either phone . i appreciate by reading other messages all sims that are old and invalid...if this is he case and if he needs a new sim..will money on odl sims beein transfered over and is there a guarantee new sims will work!?

  Thanks everyone

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enlli
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Re: old sim

Yes. Everything transfers. 

I'll flag this post for you for the team to take details

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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crasher69
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Re: old sim

ok thankyou

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Steven_L
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Re: old sim

Hey @crasher69,

 

Sorry to hear of the issues that your father is having with his sim card.

 

As @enlli stated everything will transfer over to your new sim, I can get this arranged but would need to take your dads account details over a private message that I will send over in a minute and we can get a new sim sent out to him asap.

 

I will drop the private message over in a moment. 

 

Regards

Steven_L

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