Virgin Media Community

[Susmartin]

Hi I upgraded my mums phone yesterday and no emails received re credit agreement? I was on phone for over an hour so don't really want to have to do it all again.  Any help?

[David_Bn]

Good Morning Susmartin,

Thanks for you post on our Community Forums and I'm terribly sorry for the time it's taken to respond to your post. 

Have you been issued with the required E-Mail since your post? Have you also now been issued with the relevant upgrade?

Kindest regards,

David_Bn