Virgin Media Community

[Burmey]

I currently have a PAYG. I want to move to pay monthly with a new tariff - sim only - can I keep the sim that I have and just switch to pay monthly - and if so , how do I do this? 

Our sim is used in a gate intercom, so I don't want to change it and have to re-programme it (usually with the help of a gate technician at a cost). Can I keep my current sim where it is ?

[enlli]

I assume the SIM has already been changed in the last couple of years as all the old style red EE based SIM cards are being  withdrawn and will cease to work.

Also Virgin are moving networks from EE to Vodafone this year, same SIM but need to make you aware.

[Burmey]

Hi

Yes, we have the new type sim, so all good in that respect.

[Gareth_L]

Thanks for your post Burmey

As @enlli has expertly advised Its all good give our Sales Team a call on 0800 183 1234 

Sorry we have no ability to upgrade on these forums 

Gareth_L

[Burmey]

No, I don't wish to upgrade online. I just want to know if I change my plan, will I be given a new sim, or will I be able to keep my existing sim? It is the new type.