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new sim

Hello, my phone was stolen and i need a sim replacement. I'd like to keep my number as contracted.

Thanks in advance.

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Re: new sim

Hi stevoNI

 

Thanks for posting and welcome to the community. I am sorry to hear of the phone being stolen and also for the delayed reply.

 

I can see you've spoke to the team since posting and since ordered the new SIM, this will be with you in 3-5 working days

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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