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phil09
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new sim wrong number

i received my new sim about 2 weeks ago. got a email yesterday telling to use the new sim or be cut off. problem is the new sim is a different mobile number. i have a contract from virgin for my sim. tried giving them a call but cant get through.

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Emily_G
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Re: new sim wrong number

Thanks for the post Phil09.

 

Can we please confirm if the number has been corrected since your post? 

 

Have you been able to check your online account for this information?

 

Thanks, Emily.

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