I have just swapped to virgin and having a few problems.
I signed up through carphone warehouse who sent me sim card and took pac code to swap number and cancelled o2.
Then I got email from virgin that there's error with sim so sent me new one but you haven't swapped number. I have people going to call old number.
I am trying your messaging but I need a password which I don't have or to give bank details which I'm not comfortable with.
I then trying to create account and it asks for answer to a security question but there is no question so I cant answer.
I just need my number swapping that was meant to be set up when I got card.
