Menu
Reply
Highlighted
  • 6
  • 0
  • 0
Joining in
140 Views
Message 1 of 4
Flag for a moderator

new sim no data

Posted this on monday...... my phone still isn't working after nearly a week, I can text and make calls, but no internet.......... tried APN settings. and still nothing!

How come this 'ALL' text message doesn't work either........ reading the amount of people who haven't had a reply from it, surely it should've been fixed!!

0 Kudos
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
113 Views
Message 2 of 4
Flag for a moderator

Re: new sim no data

I have the exact same issue. Over the phone support is rubbish as usual. Done exactly the same. My device is an Asus Rog Phone II. Please can Virgin fix this asap? This should have been tested before sending customers 'new sims'

0 Kudos
Reply
Highlighted
  • 6
  • 0
  • 0
Joining in
55 Views
Message 3 of 4
Flag for a moderator

Re: new sim no data

It's an absolute joke, looking at different posts, this has gone on for a few year.............. pathetic!

I'll be going elsewhere if it's not sorted by the weekend!

0 Kudos
Reply
Highlighted
  • 1.92K
  • 92
  • 130
Forum Team
Forum Team
22 Views
Message 4 of 4
Flag for a moderator

Re: new sim no data

Thank you for your post Scorcher78.

 

Can we please confirm if you've already refreshed your network settings on your handset? 

 

Thank you, Emily.

0 Kudos
Reply