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peugeot1
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new sim card

I still cant get my phone to work with the new card. screen shows sim locked but asks for sim password which my phone as never had. I bought my phone from virgin many years ago. Reading the posts on the forum, it seems that older phones are the ones not working. So will my old Samsung have to be replaced. When I enter the imei no it shows no phone found. I have had my new sim since early July and followed all advice given on this site plus in the letter and still no joy, am now thinking of getting a new phone with a new sim from another network.

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Martin_N
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Re: new sim card

Hi peugeot1,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear this. Can you confirm if the new SIM card has been activated?

 

^Martin

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peugeot1
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Re: new sim card

Hi, 

I spoke with Jodie on Tuesday and she filled in the paperwork for a new phone, the Enigiser E12.

Hopefully this will solve all my problems.

thank for the reply

 

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Lee_R
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Re: new sim card

I'm sure it will peugeot1

Please do keep us informed how things go when the phone arrives:-)

Regards

 

Lee_R

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