The new sim card is asking for a Master Code... I'm going around in circles contacting Virgin ... reading the comments here it looks like those with older phones that are not internet connected are being frozen out .......I use my phone for text messages from the doctors dentist taxi etc. All I need is a code ... living in hopes that one day Virgin will actually read our pleas for help
Thank you Mike I have done this 🙂 but still no reply from Virgin....I purchased the phone with a virgin media sim already in but it's an old phone bought from woolies ( FLY phone) years ago so useful for texts etc but not internet connected. I've become attached to it lol but it looks like I shall have to update myself if I'm not given the Master Code.... It still has credit on it . Once again thank you for your help 🙂
Thanks Emily and yes I've filled in the form with the correct IMEI around 2 weeks ago but no reply from Virgin ... I'm now without a mobile phone as it still asks me to enter the Master Code. This is my only way of communicating my problem to Virgin so thank you for your help.