OK, so, have had the purple sim for a while now, and have noticed that it drains my phone battery twice as fast as the old red one did..
Absolutely nothing has changed apart from the sim. Same apps, roughly same useage phone and text wise, and internet, yet battery is less than half the life of before?? Notice that phone also has a bar or two less signal with purple sim, than it did with red one, (from same locations), so possibly battery draining trying to keep signal??
Bit concerting that phone now struggles to last the working day, whereas before it was around 50% battery at the end of the day, now, it's like 20%!!!!
Anyone else had this problem??
Phone is a nokia 7plus, and is around a year old, so battery should still be good..
Strangely, if I swap the sim for my spare phones '3' sim, the battery goes back to lasting all day, and the purple sim eats my spare phone battery??
Sorry to hear you've had a problem with your handsets battery-life since the SIM was swapped. It's not a problem I'm aware of personally and checking with mobile colleagues they're not aware of issues with the purple SIMs using more power than others either.
If you like we could try a SIM replacement in-case there's a problem with your SIM specifically, just get back to me via PM and we'll take it from there.
OK, so.....replaced the 'possible problem' sim with the 'new' replacement this morning (8 am) now 7:30 pm, and......guess what..........'emergency calls only' since 8 am, despite a restart, and a complete shut down, wait 5 mins then and power up...nothing...............nil..........nought..............zero..........zilch.........
so instead of a 'possible' problem, (battery drain) now have a 'definate' problem, (no connection!!)
Why, oh WHY, do VM make simple things like changing a sim an absolute nightmare....all day now with no phone, the one thing I was concerned about, (having read the horror stories on here) was losing the phone, as need it to keep in contact with family, as there is an emergency. (fortunately, have a PAYG on '3' so have had to let everyone know the spare number instead!!) (Hey VM, the OTP problem isn't fixed either, (9 weeks now!!) that's the reason I have the PAYG phone, as VM sims don't let you have the OTP from the bank/building society!!)
This problem means I have had problems with EVERY one of the 5 phones that we have with VM, and this wretched sim swap, and has meant 2 new phones out of the 5, and the other 3 caused no end of problems....
Beginning to wonder if it's worth swapping everything to '3', as they seem much more 'reliable' and their customer support is 1000 times better than what passes for VM's 'customer support' that's for sure...
Bit of a mixed bag now...still draining the battery, even with new sim, but...now noticed that it's only when I am away from home, and not running on wi-fi.
When indoors or within wi-fi range, battery seems OK, even when making calls and texting, and using internet, phone stays cold, and battery drops very slowly.
Go away from the wi-fi connection, and slowly, the phone gets warm, and the battery starts to drop, even if idle?? Almost if using data and trying to keep connected is taking more power than usual??
As originally mentioned, these purple sim's seem to have a lower signal than the old red one?? I used to get the full 5 bars around here, yet now, with the purple ones, it's usually 3 sometimes 4, so possible the phone is using more battery trying to keep a signal perhaps??
Not sure, but seems strange this has only happened with the purple sim, and, if I put my spare '3' sim into the phone instead, there's no battery drain at all, and phone stays cool..
Seems to do with signal strength to me, as with '3' sim, get a full day out of battery, but with purple, hardly half a day, even when phone is idle??