Virgin Media Community

[molecatcher]

Just double checking before buying, can someone confirm that a Doro 1370 phone will work with the new sim card please?

[Zoie_P · Accepted solution]

Hi there Molecatcher,

thanks for your post, there should be no reason for it not to work, have you tried it in your phone?

thanks,

Zoie

[molecatcher]

Hi Zoie,

Thanks for replying.

I tried the new sim in another early phone I had which was unlocked and it worked no problems. So as long as a phone is unlocked I guess it will work. I may yet buy a new phone, not sure about smart phones though!

[Zoie_P]

Glad to hear there is no issue with the sim, when you put the sim in your phone is any kind of error popping up?

thanks,

Zoie

[molecatcher]

No issues at all, it worked straight away. The old phone which I was trying to use however was already locked with virgin which I though was OK but apparently it still needed unlocking to work with the new sim.

[Zoie_P]

When the sim is in the phone what error message pops up?

thanks,

Zoie

[molecatcher]

The phone I was trying to use said 'sim not valid'.

[Emma_C]

Thanks. 

So some of our phone would still need unlocking to be used with our new SIM cards. 

If you do have one of these we can have a look and see if we have the unlocking code available.

[molecatcher]

Hi Emma,

My old phone is a Nokia 100, it would be great if you could help unlock it.

[Emma_C]

I'll pop you a personal message to see what we can do but as it is one of the older ones it might not be possible, but we would have other options.