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computerfan
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my name spelling is wrong for mobile account?

i was updating my ddetails on my virginmobile account and noticed that i could not update the spelling of my name (or edit the spelling rather) somehow in the process of signing up my name was taken down wrongly or something.  may i alert the team to this here please?

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Steven_L
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Re: my name spelling is wrong for mobile account?

Hey @computerfan,

 

Sorry to hear that your name has been spelt incorrectly on your mobile account, I can take a look into this further from here.

 

I will drop a private message over in a moment, so that we can clear account security and get this issue resolved.

 

 

Regards,

Steven_L