on 07-06-2022 10:34
One of several asking why suddenly asked for voicemail PIN when not set one. In UK.
on 07-06-2022 11:05
Hey AQuinn, thank you reaching out and a warm welcome to the community. I am sorry to hear about the voicemail issues. We have a pin as a extra layer of security and this also helps you use your voicemail when over seas.
Everyone will have a pin, do you need any help with yours or are just curious as of why? Thanks
Matt - Forum Team
New around here?
on 07-06-2022 11:18
You say everyone has a pin…never needed one before and no idea what it is. Did not need to set one before
on 07-06-2022 15:04
Hey AQuinn, thanks for reaching back out.
This was a known issues we which have raised to the relevant team, so I am sorry about any stress this has caused.
If you would like I can reset the pin for you, this will resolve the issue? Thanks
Matt - Forum Team
New around here?
on 07-06-2022 17:54
Yes please, that would be good
on 08-06-2022 09:11
Hey AQuinn, thank you for getting back to me.
Okay that will be fine, I would need to send you a message to do this.
So please look out for the purple envelope. Thanks
Matt - Forum Team
New around here?
on 08-06-2022 14:24
Hey @AQuinn, no problem its been a pleasure help you.
I am glad we managed to get this resolved for you.
If you ever need anything again you know where to find us. Thanks
Matt - Forum Team
New around here?