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Domkelly1
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mobile registration

Struggling to register for virgin mobile, I am asked for a security question but I haven't set one up?.

Thanks 

Dom  

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Alex_RM
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Re: mobile registration

Hi Domkelly1,

 

Thanks for posting, I'm sorry to hear you're having some issues with registering for an online account.

 

Can you try entering the password you'd have given the team when you set up the account? Please include any capitals etc.

 

Alex_Rm

 

 

 

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Domkelly1
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Re: mobile registration

Hi,

This was one of the first things I tried after not being able to register and it didn't work which I thought was strange. 

 

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Emma_C
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Re: mobile registration

Thanks Domkelly1, 

We'll need to pop you a personal message so we can get this sorted. 

I'll do that now and we can get the ball rolling. 

Emma_C - Forum Team
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Emma_C
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Re: mobile registration

Glad we've been able to get you set up with a mobile account

Do let us know if you need anything else 🙂

Emma_C - Forum Team
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