Virgin Media Community

[Domkelly1]

Struggling to register for virgin mobile, I am asked for a security question but I haven't set one up?.

Thanks 

Dom  

[Alex_RM]

Hi Domkelly1,

Thanks for posting, I'm sorry to hear you're having some issues with registering for an online account.

Can you try entering the password you'd have given the team when you set up the account? Please include any capitals etc.

Alex_Rm

[Domkelly1]

Hi,

This was one of the first things I tried after not being able to register and it didn't work which I thought was strange. 

[Emma_C]

Thanks Domkelly1, 

We'll need to pop you a personal message so we can get this sorted. 

I'll do that now and we can get the ball rolling. 

[Emma_C]

Glad we've been able to get you set up with a mobile account

Do let us know if you need anything else 🙂