mobile phone

[Mark118]

i want to change my mobile number i have left my work but keep getting a lot of calls.

How can I do this

[Kath_F]

Hi Mark118, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

We're sorry to hear you're being hassled and wish to change your number. We can certainly check this out for you but in order to do that I will need to confirm some information with you. 

I have sent you a private message regarding this. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.

Thanks, 

[Kath_F]

Hi Mark118, 

Thanks for coming back to me on this one. 

Only the account holder is able to request a number change for security. 

Please get your mum to register on the Community herself and create a thread and we can pick this up and go through security with her. If she's unable to register on the Community then she will need to call the team on 789 / 0345 600 0789 instead and they can process the number change there. 

Let us know if you have any further queries or questions. 

Thanks,