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RawmarshNinja
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mobile login

hi i have virgin media tv package can sign in ok on website,and also 2 virgin sim only deals and i get sent monthly bill to my email ,but when i try login on website says not registered and unknown number,i kept my old one when joined virgin.

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John_GS
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Re: mobile login

Hi RawmarshNinja

 

Thanks for posting and apologies for the delayed reply. 

 

There is an ongoing Virgin Mobile online account issue currently, however, this is not the issue you've got. I don't think from what you've said, the online account is registered as it's seperate to the cable account. 

 

I'll PM you to assist further.

 

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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