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mobile data

I have recently changed from PAYG to contract with replacement sim but the same number on a samsung galaxy s7 edge. my mins and texts seem to be ok but the mobile data is not working at all

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Re: mobile data

Different APN settings 

Try the combined ones first

This is for Android, the automatic settings are for 2 APN's - one for data and one for mms, as below.

Internet APN.
Name: WEB
APN: goto.virginmobile.uk
MCC: 234
MNC: 38
Authentication Type: CHAP
APN Protocol: IPv4
APN Roaming protocol: IPv4
Leave all other options blank/Not set

MMS APN.
Name: MMS
APN: goto.virginmobile.uk
MMSC: http://mms.virginmobile.co.uk:8002
MMS Proxy: 193.30.166.2
MMS Port: 8080
MCC: 234
MNC: 38
Authentication Type: CHAP
APN Type: mms
APN Protocol: IPv4
APN Roaming protocol: IPv4
Leave all other options blank/Not set

But you could/can merge the two together if you wish too.

Internet & MMS APN.
Name: WEB
APN: goto.virginmobile.uk
MMSC: http://mms.virginmobile.co.uk:8002
MMS proxy: 193.30.166.2
MMS port: 8080
MCC: 234
MNC: 38
Authentication type: CHAP
APN type: *
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Leave all other options blank/Not set

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