Virgin Media Community

[dxja_brx]

i got an upgraded phone yesterday but since then my mobile data hasn’t been working. i supposedly got 8GB w my plan. i’ve tried airplane mode and turning my phone off and on.

[Steven_L]

Hey @dxja_brx,

Welcome to the community and thanks for taking the time to post on our forums.

I'm really sorry to hear that you're having issues with your mobile data connection at the moment.

Has anything improved since you last posted at all?

If not, are you able to make and take calls and text messages?

Would you be able to try a manual network search on your handset to try and find the network that way? 

Regards,

Steven_L