Menu
Reply
evanafp
  • 1
  • 0
  • 0
Just joined
322 Views
Message 1 of 3
Flag for a moderator

'message not sent phone number formatted incorrectly' error

I got a suspected fraud email from Barclays (number 65148) which checks some transactions and asks me to reply Y or N to them, when I reply Y it fails to send with the error 'message not sent phone number formatted incorrectly', I have tried mutiple times , any ideas?

Screenshot_20210506_091510_com.google.android.apps.messaging.jpg

Thanks,

0 Kudos
Reply
Paul_DN
  • 8.23K
  • 441
  • 852
Forum Team
Forum Team
286 Views
Message 2 of 3
Flag for a moderator

Re: 'message not sent phone number formatted incorrectly' error

Hi evanafp,

 

 

Thank you for reaching out to us in our community, sorry to hear you are having issues responding to a message that looks like a scam.

 

The issue you are having does sound like it is a scam number and not recognised when trying to respond, have you spoken to the bank and reported this directly?

 

 

Regards

 

Paul.

0 Kudos
Reply
enlli
  • 9.04K
  • 1.37K
  • 2.61K
Very Insightful Person
Very Insightful Person
284 Views
Message 3 of 3
Flag for a moderator

Re: 'message not sent phone number formatted incorrectly' error

The number is a genuine Barclays Bank shortcode. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply