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just had virgin sim added to my tv umth package , but unable to send text (says not delivered) and unable

the move did not entail any change of sim , just a transfer , since then unable to text or use mobile data. 

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Re: just had virgin sim added to my tv umth package , but unable to send text (says not delivered...

Hi ianid,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear this isn't working. 

 

Are you getting any error message on main screen of the handset?

 

^Martin

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