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rob0001
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issues registering a mobile account

Signed up for 2 vm simcards and have obtained the pac codes from my previous supplier. For 3 days now i have been trying to contact someone to send the pac codes to. followed the online route but can't progress because i'm being asked for a security answer when i try to register online?. The only other option that seems to be available is to contact Customer services but guess what. Voicemail message saying contact centre is closed. Can anyone help me resolve this. many thanks.

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Emily_G
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Re: issues registering a mobile account

Thanks for the post Rob0001 and welcome to our community.

 

Are you the account holder on this one? 

 

If you still need assistance we can pass alternative security and then reset the security question and memorable word for you.

 

Thanks, Emily.

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