Menu
Reply
Caroline143
  • 2
  • 0
  • 0
Joining in
375 Views
Message 1 of 3
Flag for a moderator

invalid sim

Hi my 85 year old dad, has an old fashioned  binatone mobile phone with a virgin sim  number  [MOD EDIT: REMOVED] - his sim card which has worked perfectly for years is now showing as an invalid sim, i need to order a new sim card, the standard sized one please with the same number.   How can i do this please.  

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

0 Kudos
Reply
Martin_N
  • 5.59K
  • 234
  • 321
Forum Team
Forum Team
342 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: invalid sim

Hi Caroline143,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue with your SIM card.

 

What I will do is private message you so we can look into this. 

 

^Martin

0 Kudos
Reply
Caroline143
  • 2
  • 0
  • 0
Joining in
210 Views
Message 3 of 3
Flag for a moderator

Re: invalid sim

Hi you replied and said you would contact me, but I havent received any further communication.      We really would like a replacement sim card for my dad, it is a lifeline for him.   Thank you

0 Kudos
Reply