Menu
Reply
  • 2
  • 0
  • 0
Joining in
157 Views
Message 1 of 3
Flag for a moderator

iPhone locked to Virgin?

Hi

I've received the same email as many others have about being moved to a different plan and my so-called lifetime discount being removed. This will have the effect of more than doubling my monthly payment. I am on a 30 day sim only plan.

I bought my iPhone 5S from Virgin separately to any plan. I know it's an old phone but it suits me fine. There are some excellent deals around so I'm considering moving providers. I want to keep my number as I've had it for around 20 years. Is the phone locked to the Virgin network and, if so, how easy will it be to get it unlocked?  I can't be without my phone as it's the only way for my elderly (89 years old) Dad to contact me.

Thank you for any help/advice.

 

0 Kudos
Reply
Highlighted
  • 3.89K
  • 530
  • 1.05K
Very Insightful Person
Very Insightful Person
149 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: iPhone locked to Virgin?

An iPhone 5 is almost certainly locked. Until mid 2017 all iPhones locked to the first network used.

Assuming you were using the older SIM card that network would be EE.

Virgin should be able to do the unlock for you if you give them a call.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped

Highlighted
  • 2
  • 0
  • 0
Joining in
140 Views
Message 3 of 3
Flag for a moderator

Re: iPhone locked to Virgin?

Thank you for the quick reply. I'll give them a call now.
0 Kudos
Reply