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iPhone XS Parked

My new phone was meant to arrive yesterday 26/5/20 but nothing came. I need this to arrive by the 30th latest as I am due back at work and need one for safety for my job as I am a lone worker. I have looked on the order review and there is a note saying it has been parked and that someone was suppose to be contacting me to explain what happened but I have not received any emails, text or phone calls. This is turning out to be an extremely stressful transition to a new provider.

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Re: iPhone XS Parked

Thank you for the post Steph-C and welcome to our community.

 

Can we please confirm if the team have contacted you since your post?

 

If not, you can speak with the sales team who can look into this for you if you can call them on 0800 052 0238.

 

Thank you, Emily.

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