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Lui
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iPhone XR unlocked but won't work

Hi, 

I have an iPhone XR purchased at a Virgin Media shop.

 

Everyone (the shop, and other tech shops in Dublin) says it's unlocked.

So, when I traveled and my corporate phone had better coverage I tried switching my sim card to my "unlocked iPhone" to no avail, the iphone shows 3G but no data.

I tried different irish SIM Cards on my iphone and nothing, however I tried them on my non-virgin unlocked phone and they all worked.

Additionally, I tried my corporate SIM on a my sister in law's slovak unlocked iphone and it works, so that's ruled out as the cause and leaves only my Virgin Media iPhone.

I'm currently in a remote location and would really like to use my phone, plus, in 2 months I'll be leaving Ireland and having an unusable iPhone is kind of a problem.

Thanks in advance for the help! 

BR,

Lui

 

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DawsonFaris
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Re: iPhone XR unlocked but won't work

reset the device or else return it
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DJ_Shadow1966
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Re: iPhone XR unlocked but won't work

Hello

With regards to your mobile contract is it UK or IE, if it IE I am afraid that this forum cannot help you as this forum is for UK customers, you can contact Virginmedia IE at https://www.virginmedia.ie/contact/

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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