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iPhone SE Order Cancelled Again

This is the 2nd time I have tried to order 2 iPhone SE contracts with Virgin and twice they have been cancelled for no apparent reason.

I get the email confirmation and the webpage that says "now its over to us" then the next day I check my order and it has been cancelled and that I should phone the number provided. When I phone this number the automated service talks me round in a circle ending that all information can be found on the website and ends call. 

I talked to a VIP on the website and he said he would pass my number along but never heard anymore about it. Left it a couple of days and tried to re order but same problem comes up.

Any help would be appreciated

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Re: iPhone SE Order Cancelled Again

Hi xSuperKeesyx, sorry to hear about your mobile phone orders being cancelled and can understand that it is frustrating for you.

 

I'm going to send you a Private Message asking for some details, please reply back to it so I can take a look.

 

Thanks,

 

Lisa

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