iPhone Not connecting to network

[NDbythesea]

iPhone will only work with WiFi. 

Not connecting to any network for 4G or calls/texts in UK. 

However, it did connect in France.  

(Have tried Airplane mode, rebooting, taking sim in/out). 

[Nathan_B]

Hi there @NDbythesea, welcome to our forum and thanks for your post. 

I'm sorry to see that you have no service on your iPhone, have you just come back from France or have you been back in the UK for a while?

As well as rebooting the handset have you been able to reset the network settings in the phone to see if this helps? I would also switch the carrier network option to manual then select a network to connect to.

If you still need help after trying these things, please let us know, we will be happy to help.

Regards

Nathan

[NDbythesea]

Thankyou. 

The issue started before going to France. 

I have tried manual selection of network. It made no difference.  

Are there any other network settings to try?  

[Nathan_B]

Thanks for checking, I think it may be best to check this further on your account.

I am going to send you a PM to confirm your details so I can check this.

Regards

Nathan

[NDbythesea]

Nathan thanks where will i see the PM? 

[Nathan_B]

You're welcome, you should see a purple envelop in the top right hand corner of the community page. This has now been sent.

Regards

Nathan