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Jud78
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iPhone 8 saying no credit when there is and it’s turned off 4g

Hi my mother in law Is having issues with her virgin media sim only contract it keeps saying no credit and has stopped her from access internet and making and receiving calls but she has tons of minutes and data left? 
she has an iPhone 8

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Hollie_B
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Re: iPhone 8 saying no credit when there is and it’s turned off 4g

Hi there @Jud78 

 

Welcome to the community and thank you for your post. Apologies for the delay in response, we have been very busy and doing all we can to get back to each customer ASAP. 

 

Sorry to hear that your mother in law is having issues with her SIM. Has she since been able to speak to us about this and get the phone reconnected? 

 

Let us know and we'll do our best to help. 

 

Thanks, 

 

 

Hollie - Forum Team


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