So phone finally turned up!
Randomly received a bunch of emails advising that it was all good to go and delivery date of 21st nov (this was 3rd dec) n then it arrived yesterday.
Happy to finally have the phone, just posting this here to let people know who may still be waiting a rough idea on time to wait.
Thanks for not helping though 2 weeks ago I posted this and even though I’ve seen the VM team respond to other peoples delayed phone posts advising they will be looked into I got nothing. Not really surprised however, communication is almost none existent across the board it seems.