Hi guys, I’ve only had my device since November, the last few weeks if any of my contacts call or text message, their name doesn’t display, just their number. Pretty annoying when it just shows a mobile number calling.
Strangely if I go in to the recent call logs after the name appears. Any ideas what’s happened or how to rectify? Thanks
Interesting. Mine did this today when connected to the car bluetooth, first time that I've noticed it but the name did display on the car screen and it shows the name in the call log. I would suggest that this is a problem with Apple though rather than VM.
I have the opposite opinion - it’s all with VM. I had the same problem (amongst other things) on an iPhone XR with VM’s Vodafone 5G SIM. The fix was somewhere in the switching region away from UK and then back again, or going into SIM settings and changing the roaming to manual>National. Might also be linked with Dial Assist. These are ll settings you should not have to play about with, or care about, but I understand VM uses a non-standard SIM.
Welcome to our Community Forums and thanks for posting.
Sorry to hear you are having these issues. I've seen a couple of instances like this on our Forums where users have reported the same and a Factory reset has resolved this. I appreciate this is not ideal, but is it perhaps something you can try?