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iPad order

 
I made a order last Tuesday 21st for a iPad. The order number is 100001036496617. I hadn’t heard anything about it so on Monday I spent 2 hours trying to talk to your customer services only to be cut off! Can some one please please please help me? I’ve only ordered it so I give it to my elderly mother so she can speak to her grand kids while in lockdown!
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Re: iPad order

Thank you for your post Iancarro82 and welcome to our community.

 

Sorry to hear of the confusion with your order for the iPad. Sometimes an order may be parked for some extra checks to ensure everything is done correctly, sorry for the wait while the team go through this but we're sure they'll be in contact as soon as possible to update you on your order.

 

What we can do is check on the status of this and make sure this is the case for you, so I'll pop you over a private message now if you can please respond to this by going to the purple envelope in the top right of your screen.

 

Thank you, Emily.

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