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iMessage won’t activate

Brianw1001
Joining in

on ‎11-02-2023 00:22

Recently changed to virgin using a PAC code, since the transfer of numbers I can no longer use iMessage with my number (says activation unsuccessful, I have also tried the sim in another phone which also didn’t work) and I cannot receive OTP text messages. Any ideas of how to fix this?

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2 REPLIES 2

DJ_Shadow1966
Very Insightful Person
Very Insightful Person

on ‎14-02-2023 16:29

Hello
Have you logged out of your iCloud account, then turn the off and back on, then sign back into iCloud normally this will resolve the issue. If this doesn't fix the issue then the issue may be with the Apple Side of the communication, have you spoke to Apple.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Gareth_L
Forum Team
Forum Team
In response to DJ_Shadow1966

on ‎14-02-2023 16:36

Hello Brianw1001.

Thanks for your post.

Sorry to hear that iMessage is not activating.

It looks like @DJ_Shadow1966 has beat us to it with his great advice.

Please let us know if the above fixes the issue.

Gareth_L

 

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