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Malpotrav1
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Message 31 of 52
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Re: iMessage won’t activate

Hey I Emma - as advised I have sent you a private message. Looking forward to hearing from you. Kind Regards. 

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Mumof3
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Message 32 of 52
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Re: iMessage won’t activate

My daughter has just put her new sim card in her iPhone and imessages and facetime will not activate, Tried turning it off and on again with no luck. Has anyone any suggestions please?

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Malpotrav1
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Message 33 of 52
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Re: iMessage won’t activate

I am trying to troubleshoot this issue with Virgin from last 1 week. No solution yet. Still waiting. I have also escalated this to the apple support centre as well.
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Forum Team (Retired) Terri_P
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Message 34 of 52
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Re: iMessage won’t activate

Hi Malpotrav1 and @Mumof3,

I'm sorry to hear that you are experiencing an issue with the iMessaging app. Has this been sorted out for you since your post? 

In order to look into this, I will need to take more details. I will send you a private message requesting more information so that I can assist with this issue. Just click on the envelope icon at the top of this page.

 

 

 

Kind Regards,

Terri

Virgin Media Forum Team


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Malpotrav1
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Message 35 of 52
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Re: iMessage won’t activate

Hey Terri, Thanks for your reply. Kindly be informed that my iMessages and FaceTime are now working fine. Kind Regards. Vishant Malpotra. 

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Forum Team (Retired) Terri_P
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Message 36 of 52
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Re: iMessage won’t activate

Hi Malpotrav1,

Thanks for your quick response to let me know that your iMessage and FaceTime are working now. Please let me know if I can help with anything else.

 

 

Kind Regards,

Terri

Virgin Media Forum Team


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Laxmi
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Message 37 of 52
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Re: iMessage won’t activate

Im also having the same problem could you help me

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Junglee
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Message 38 of 52
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Re: iMessage won’t activate

I’ve had this same issue for over two weeks and even had a replacement sim and still not working. Apple support have also tried everything but no luck. Totally frustrating !!!
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Malpotrav1
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Message 39 of 52
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Re: iMessage won’t activate

I think there is no set solution for this problem. Mine stopped working just like that. Changed sim - same issue / not working. I left it on activation and after few days it’s started working again !! 

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Junglee
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Message 40 of 52
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Re: iMessage won’t activate

I keep trying to reactivate every 24 hours and have been doing this all week but so far nothing .
I read on other forums that it might be an EE / Apple issue
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