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danny1011
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i have an old unpaid account on my credit report.

i have an old unpaid account of £17 on my credit report from 2005. i have tried to get some information on this from Virgin head office but i have no response i have spent 4 hours on the phone to the customer services team and but say they cant help with out my security password, this was over 5 years ago i dont know it. the only details i have are the old register address and the last two digits of my account and my email and i dont remember the mobile number.

can any one please help ive contacted my credit report and they have no more info on the account to help me.

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Travis_M
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Re: i have an old unpaid account on my credit report.

Hi @danny1011

 

Thanks for posting on our community forum!

 

I'm going to drop you a private message, please keep an eye on your inbox.

 

Regards

Travis_M
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